Frequently Asked Questions

We take privacy seriously. Rekap is a Swiss company, and we follow the same strict standards that protect Swiss banking data. Every meeting recording, transcript, and interaction is processed with voice data protection and full AI transcription compliance in mind.

Our AI meeting assistant runs on Microsoft Azure’s OpenAI environment, a private and secure infrastructure managed entirely by Microsoft. What that means is simple:
• Your data is never shared with other customers.
• It isn’t visible to OpenAI or any third party.
• It’s not used to train OpenAI, Microsoft, or external models.
• It stays within your own secure resource at all times.

The Azure OpenAI Service doesn’t connect to public tools like ChatGPT or external APIs. When you record meeting notes, storage is handled through Google Cloud servers in Europe, where every file is encrypted both in transit and at rest.

In simple terms, your AI meeting notes and AI for transcription data remain private, fully encrypted, and always under your control, exactly where you want them.

A credit is a unit that represents your use of Rekap’s AI features. Each chat or AI meeting transcription costs one credit, while using a custom AI module, for example, generating a summary, report, or document, uses five credits.

This credit-based model makes it easy to manage usage and understand how AI resources are spent. It ensures transparency and gives you control over both cost and performance when using the AI note organizer for daily work or automated processes.

Running powerful AI models takes serious computing power. Every time you use Rekap’s AI for note taking, summarization or AI transcription features, the system processes large amounts of data through secure, high-performance servers. That’s what keeps everything fast and reliable.

Each request uses real resources: things like GPU time, encrypted storage, and data bandwidth. The credit-based model keeps those costs transparent, so you only pay for what you actually use. It’s a fair way to support the technology while keeping your experience smooth, secure, and consistent.

When you record a meeting, Rekap’s AI note taker from audio turns your voice into text using advanced AI for transcription technology. As soon as the AI meeting notes are complete, the audio file is deleted automatically.

From there, only the transcript remains. That’s what the system uses to create your summaries, insights, or action items. Your voice data isn’t stored, shared, or reused, it’s processed once, securely, then removed for good.

Rekap stands out because it’s built to think the way your team works. Instead of just handling AI recording transcription, it uses custom AI modules to automate real tasks, from quick summaries to complex workflows that match your process.

It works across every format you use: audio, video, documents, or emails, thanks to its full multi-format support. Behind the scenes, everything runs on private Swiss infrastructure designed for strong voice data protection and reliability.

In short, Rekap isn’t just a note taking tool. It’s an AI meeting assistant that turns every conversation into something organized, secure, and genuinely useful.

A module in Rekap is a smart, customizable AI feature designed to handle a specific part of your workflow. It can create meeting minutes, draft KYC documents, prepare client pitches, or even run a risk analysis, all automatically.

We start by learning how your team actually works, then build custom AI modules that replicate those steps. Once set up, you can run them in a single click. Rekap adapts to your process, turning repetitive or complex work into quick, reliable actions whenever you need them.

Yes. Rekap connects smoothly with the tools your team already depends on. Slack, Notion, Google Workspace, or your CRM all link without fuss. 

You can build simple workflow automation so your AI meeting notes move directly into the places you already work. Tasks, summaries, and follow-ups stay organized through this note taking tool, keeping your process effortless and consistent.

Rekap isn’t another platform to manage. It’s a true AI meeting assistant that slips into your workflow and helps everything run a little smoother.

Transcription is just the beginning. While Rekap delivers accurate AI meeting transcription, it’s built to go much further. The platform organizes, summarizes, and turns conversations into real actions you can use.

With tools like the AI video note taker and notes summarizer AI, Rekap extracts key insights, creates reports, and automates follow-ups. It’s not just about what was said, it’s about helping teams act on it instantly.

Rekap supports all major formats. You can upload or record meeting notes from audio, video, or text documents, and the system will handle them all with ease.

Its multi-format support includes AI video transcription, AI note taker from audio, and file-based inputs like PDFs, Word documents, or emails. The goal is simple, no matter how information comes in, Rekap keeps it organized, searchable, and ready to use through your AI note organizer.

Most tools stop at transcription. Rekap doesn’t. While others capture what was said, Rekap focuses on what you can do with that information. It transforms meetings into structured data that feeds directly into your workflows.

What sets Rekap apart is how it combines custom AI modules, solid voice data protection, and a secure, enterprise-ready AI foundation. It handles audio, video, and text with ease, using AI for transcription to shape automation around your team’s actual habits instead of forcing a generic model.

Yes. Rekap can learn from the materials your team already relies on. You can upload reports, templates, or internal files so the AI meeting assistant understands your company’s language and daily workflow.

After training, the custom AI modules act like someone who already knows how you work. They can create summaries, reports, and AI meeting notes drawn from your own data, always following your privacy rules and storage preferences.

This approach makes Rekap truly different: it’s not just AI for note taking, it’s AI built around you: secure, accurate, and completely aligned with how your team works.